Set-up Instructions & System Requirements 

 

 

 

I am not having success adding my Mobile 黑料大事记 Campus Card to my device. Who can help me? 

Contact the Helpdesk at techhelpdesk@mpcc.edu or by calling 308-535-3712.

How do I change or recover my school login password? 

To change or recover your school login information follow the instructions found .

What if I need a physical card for my degree program?

Students in degree programs which require physical identification such as Nursing, Emergency Medical Technician, or Paramedic students will receive a physical 黑料大事记 Campus Card as part of their program.

What if I don't have room on my phone or don't want to download the app to my phone?

Students can request a physical card if they do not have room on their phone or do not want to download the app by contacting the HelpDesk at techhelpdesk@mpcc.edu or by calling 308-535-3712. Students who chose to use a physical card will not be able to use Mobile 黑料大事记 Campus Card.

Do I still need my physical 黑料大事记 Campus Card? 

You can continue to use your physical 黑料大事记 Campus Card if you have already received one. If you lose your physical card, you will not be issued a replacement unless you require physical identification for your degree program, have a non-compatible smartphone as determined by the HelpDesk, or have opted out of the Mobile 黑料大事记 Campus Card. You can contact the HelpDesk at techhelpdesk@mpcc.edu or by calling 308-535-3712.

Can I still use my physical 黑料大事记 Campus Card once I have created my Mobile ID? 

Yes, your physical 黑料大事记 Campus Card will continue to function after you have added your Mobile 黑料大事记 Campus Card to your device. Remember, the Mobile ID is a privilege and benefit of being part of the Mid-Plains Community College. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Student鈥疌ode of Conduct鈥痮r鈥疕R policies鈥痳egarding fraud and/or misconduct. 

I already have the Transact eAccounts mobile app installed. Do I need to update? 

Yes, you will need to install the updated version of the Transact eAccounts mobile app to use your Mobile 黑料大事记 Campus Card.

How do I update the Transact eAccounts mobile app? 

On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates. 

My balance is different on my device than in Transact eAccounts? 

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.  

How do I update information? 

Name information on the Mobile 黑料大事记 Campus Card comes to us from the institution鈥檚 core business systems and needs to be updated there. Please fill out the . Once changes are completed, the updates will sync to the Mobile 黑料大事记 Campus Card on your phone within 48 hours. 

Why are my account balance(s) not displaying? 

• Account balances are currently only displayed on Apple & Samsung Galaxy devices. 
• If your account balances are $0, they will not display until funds are added. 
• If you have available funds that are not displaying, please contact Dillon Johnson at 308-535-3672 or email johnsond@mpcc.edu. 

Why do I have a negative balance on my Mobile 黑料大事记 Campus Card account? 

A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.   

I used my credit card at a participating retail location when I meant to use my Mobile 黑料大事记 Campus Card. What can I do to correct my payment source? 

Return to the location of the sale and ask the store to issue a credit card refund, then process the transaction against your Mobile 黑料大事记 Campus Card. 

I am graduating or leaving Mid-Plains Community College. What happens to my Mobile ID? 

As with your physical Mobile 黑料大事记 Campus Card, your mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Mid-Plains Community College, your credential will stay active and update accordingly. 

Securing Your Account 

What should I do if I lose my card or device, or if I believe there has been fraudulent use of my credential? 

Contact the Helpdesk online at techhelpdesk@mpcc.edu, or by calling 308-535-3712.

In the Transact eAccounts app: 

• Click the settings gear in the upper right corner.鈥� 
• Select the Card Management option. 
• Choose the credential you want to deactivate and toggle it off.  
• You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.

In the Transact eAccounts web version: 

• Select Card Services 
• Select Deactivate Card 
• Select the credential to deactivate and click on 鈥淒eactivate Card鈥� 
• You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.  

• Additional instructions for Lost/Found Apple devices and Find My iPhone are located at   
• Additional instructions for Lost/Found Samsung devices and SmartThings Find are located at 

How do I reactivate my credential if I find my lost device? 

To reactivate a found device that was suspended, perform the following steps: 

In the Transact eAccounts app: 

• Click the settings gear in the upper right corner.鈥� 
• Select the Card Management option. 
• Choose the credential you want to reactivate and toggle it on.  
• You will receive a confirmation email. Only the selected card will be reactivated.   

In the Transact eAccounts web version: 

• Select Card Services 
• Select Activate Card 
• Select the credential to reactivate  
• You will receive a confirmation email. Only the selected card will be reactivated. 

Scanning is free for all users on campus.

Student Printing Information

Mid-Plains Community College will preload value to every student's card with Print Credit which will reset each semester.

Part-time/Full-time Students | $25/semester
Nursing Students | $37/semester

*Allow one business day after receiving your campus card for funds to be available for use.

Students can add additional funds (which do not reset/expire) to their Mid-Plains Campus Cash account.

Employee Personal Printing Information

Employees wanting to use college printers and copiers for personal print or copy needs have the option to pay directly by using Campus Cash.

• Use eAccounts to add funds to your Campus Cash account by following the directions under Managing Your Campus Card Account and View Balances
• When selecting a cost center, choose the personal print option
• The deduction in your Campus Cash account will be listed as Papercut
• An insufficient Campus Cash balance will stop the print from releasing
• Rates for personal printing are:
• .05/page for black and white copies
• .20/page for color copies

Campus Cash allows you to use your Campus Card to make cashless purchases while on campus safely and conveniently.

• No fees to add money or use your account
• Balances carry over each semester and year
• Purchases from your Campus Cash are sales-tax exempt at the dining halls and concessions
• Secure and easy way to deposit funds into student and employee accounts
• Funds are available immediately
• All transactions are confirmed by email receipt

Use to:

• View account balances
• Review transactions
• Add money to Campus Cash account
• Monitor board plan usage
• Freeze lost and reactivate found Campus Cards
• Submit a photo for their Campus Card
• Update their profile information

Adding Money to eAccounts

The first time students add money to their Campus Cash account, they will need to use a browser-based option. After the first time, they can then use the app to add additional money.

Friends and family can contribute to their student's account through the , using the student's 黑料大事记 email.

Downloading the eAccounts App

• Search Mid-Plains Community College
• Select Azure AD
• Login with your 黑料大事记 email and password